Shipping Policy

How Does the Skivon Delivery Process Work?

Once you place an order through the Skivon website, our team processes and verifies your order details. Before dispatch, each product is checked and securely packed to help ensure it reaches you in good condition.

After processing, your order is handed over to our trusted courier partner for delivery to the shipping address provided during checkout.

Our delivery partner may contact you on your registered mobile number if additional information is required or if they are unable to complete the delivery.

How Are Skivon Products Packaged?

Skivon products are securely packed using suitable packaging materials to help protect them during handling and transportation.

If your package arrives damaged, opened, or appears to have been tampered with, please contact our Customer Support team as soon as possible. Where applicable, share clear photographs of the package and product along with your order details.

Where Does Skivon Ship?

Skivon provides shipping across India, subject to courier serviceability at the delivery location.

Delivery availability may vary depending on your PIN code and the courier network serving your area. You can check PIN code serviceability during the checkout process.

Can I Track My Skivon Order?

Yes. Once your order has been dispatched, order tracking details may be shared through your registered mobile number or email address.

How to Track Your Order

• Place your order through the Skivon website.
• Wait for the dispatch confirmation.
• Check your registered email or mobile number for the tracking details.
• Open the tracking link provided by Skivon, if available.
• If a tracking number is provided, enter it on the courier partner's tracking page.
• Check the latest shipment status and estimated delivery information.

Tracking information may take some time to become active after your order has been handed over to the courier.

If your tracking status is not updated or you need assistance, contact Skivon Customer Support with your order number and registered contact details.

How Long Does Skivon Delivery Take?

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation.

After dispatch, orders are generally delivered within 5–7 business days, depending on the destination, PIN code, courier serviceability, weather conditions, public holidays, and other logistical factors.

Orders being delivered to remote or difficult-to-service locations may require additional time.

Delivery timelines are estimates and may occasionally be affected by circumstances beyond our reasonable control. Skivon makes every reasonable effort to process and deliver orders as promptly as possible.

What Time Will My Order Be Delivered?

Delivery times depend on the courier partner and your delivery location. The delivery executive may contact you before or during the delivery attempt.

Please ensure that you or an authorized person is available at the shipping address to receive the order.

If a delivery attempt is unsuccessful, the courier partner may make additional delivery attempts according to its applicable delivery procedures.

What Are the Shipping Charges?

Any applicable shipping charges will be displayed during checkout before you place the order.

The total amount payable, including applicable shipping charges and taxes, will be shown during the checkout process before order confirmation.

Delivery Information

Please provide your complete and accurate name, shipping address, PIN code, and contact number while placing your order.

Providing incorrect or incomplete delivery information may result in delays or unsuccessful delivery attempts.

If nobody is available at the delivery address, the courier partner may make additional delivery attempts. If the shipment remains undelivered after the applicable attempts, the package may be returned to Skivon's warehouse.

For assistance with an unsuccessful delivery, please contact our Customer Support team with your order details.

Damaged or Tampered Shipment

If you receive a shipment that is visibly damaged, opened, or tampered with, please contact Skivon Customer Support promptly.

Where possible, take clear photographs of the package and its contents and share them with our support team along with your order number. Our team will review the concern and provide appropriate assistance according to our applicable policies.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information while placing an order.

If you notice an incorrect address, PIN code, or contact number after placing an order, contact Skivon Customer Support as soon as possible. We will make reasonable efforts to assist with corrections before the order is dispatched.

Once an order has been dispatched, changes to the delivery address may not always be possible.

Shipping Delays

Although we aim to provide timely delivery, unforeseen circumstances may occasionally cause delays. These may include:

• Weather conditions
• Courier or logistics disruptions
• Public holidays
• Incorrect or incomplete address information
• Remote delivery locations
• High shipment volumes
• Other circumstances beyond our reasonable control

We appreciate your patience in such situations. If your shipment is significantly delayed, please contact our Customer Support team for assistance.

Changes to This Shipping Policy

Skivon may update this Shipping Policy from time to time to reflect changes in our shipping, delivery, or logistics procedures.

Any updates will be published on this page and will take effect from the date of publication. Customers are encouraged to review this page periodically for the latest shipping information.

Contact Skivon

For questions related to Skivon shipping, order tracking, delivery status, shipping delays, or damaged packages, please contact our Customer Support team.

• Phone: +91 7428989004
• Email: care@skivon.in
• Address: B-506, NX-Byte, Greater Noida, U.P. - 201306

Our support team will review your query and provide appropriate assistance.